Prerequisite:
- Your Portal Manager needs to disable 2FA for your user account to access the Portal if you are unable to log in.
Steps:
- Sign in to your account at https://sharesecurely.com/login
- Click your name in the top right corner and select ‘My Account’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-2.png)
- On the left-hand side, select ‘Security Settings’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image.png)
- Locate the Two-Factor Authentication Settings and select ‘Change two factor authentication settings’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-1.png)
- Select ‘Activate Two Factor Authentication’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image.png)
- Enter your Mobile Phone Number in the box and select ‘Verify’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-4.png)
- Once you receive the code to your mobile device via text message, enter the code in the box and select ‘Verify’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-3.png)
**If you notice your mobile number is incorrect, select ‘Change mobile phone number’
- Upon your next login, you will be prompted how to send the verification code. Select ‘Send verification code by SMS to ******1234’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-6.png)
- Enter your Verification Code and select ‘Verify’
![](https://altvia-learning.com/wp-content/uploads/2024/01/image-5.png)