Often times there are Analytics Dashboards imbedded within the VDR/Portal. VDR/Portal admins can manage which VDR/Portal users can access specific embedded dashboards.
Steps:
- Log in to your Admin VDR/Portal account and navigate to the ‘Groups’ tab on the top of your screen.
- Search for and locate the VDR/Portal group that has access to the Analytics Dashboard.
- Once in the group, select ‘Add Users’. Search for the user you would like to add, select them and click ‘Add’.
Note: It may take up to an hour for the Analytics tab to appear after adding a user to the Analytics Dashboard group.
- Confirm the user has access by navigating to the user you added and clicking ‘View as User’.
- Confirm that the Analytics tab is exposed for the user.
